CONSUMER & SELLER POLICY CENTRE

Clear rules.
Trackable remedies.

These operational disclosures are software controls, not a substitute for company-specific documents approved by Indian legal, CA and CS professionals.

Terms of Use

Account use, acceptable conduct and platform security.

Company-approved document required before launch

Privacy & Consent

Purpose-specific collection, access, correction, erasure and grievance routes.

Company-approved document required before launch

Direct Seller Agreement

Fair written authorisation, identity verification, conduct and termination.

Company-approved document required before launch

Return, Refund & Exchange

Return window, deficient goods, cancellation, refund and reversal treatment.

Company-approved document required before launch

Shipping & Delivery

Dispatch method, delivery estimate, delay and cancellation treatment.

Company-approved document required before launch

Payment Security

Available payment methods, fees, charge-back and provider information.

Company-approved document required before launch

Grievance Redressal

Ticket number, acknowledgement and resolution tracking.

Company-approved document required before launch

Income Disclosure

No assured income; product-sale basis, qualification, caps and deductions.

Company-approved document required before launch

Approved Claims Library

Only document-approved product literature may be used.

Company-approved document required before launch

Delisted Sellers

Public identification record required by applicable direct-selling rules.

Company-approved document required before launch
LEGAL LAUNCH GATE

Registered address, branches, customer care, Grievance Officer, Nodal Officer, corporate identifiers, licences, refund timelines and payment-provider details must be verified and configured before accepting public orders.